On Editing

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Usually, if you keep obsessing over a piece of writing, it gets worse. A word, phrase, punctuation, you can always find something to change, replace or move around. But other than factual or language aspects that are either definitively correct or not, at some point you have to know when to let go. But I…… Continue reading On Editing

Changes in 2020

One of the phrases I’ve heard people use a lot this year is ‘Everyone’s just over it’. The ‘it’ of course being COVID-19.  ‘It threw a wrench in my plans’.  And lately, ‘I’m so ready for 2020 to end already’.  There seems to be an expectation that chucking out this year’s calender, with its muddled…… Continue reading Changes in 2020

Reading in the time of COVID-19

I don’t usually reread books. But this time, the Ramona Quimby series is the only place where my mind has settled, where I’ve sat long enough to read through to the end of a story. I had read The Magician’s Nephew (C. S. Lewis) and The Happiness Project (Gretchen Rubin). Jurassic Park (Michael Crichton) was…… Continue reading Reading in the time of COVID-19

Writing a Customer Service Email

What’s your first reaction when I say, ‘Next time, you …’? How would you finish that sentence? I can see situations where this might be the beginning of a suggestion. But my immediate reaction when I read these words most recently was, ‘Excuse me? Why are you talking to me like that?’ What follows can…… Continue reading Writing a Customer Service Email